Discussions

The sales and support emails both bounce and Confirmic can't scan my site. Anybody know how I can ask for help from the team?

How long the cookies are retain? I don't find the info in my account.

I am getting errors when I try to add a domain. In the page still scanning the domain, and not happens, in console, I getting this: Uncaught (in promise) Error: GraphQL error: insert into "project_preferences" ("project_id") values ($1) returning "id" - column "id" does not exist at new t (ApolloError.ts:57:5) at QueryManager.ts:1241:25 at Object.next (Observable.js:322:23) at g (Observable.js:135:18) at w (Observable.js:179:3) at e.value (Observable.js:235:7) at observables.ts:12:50 at Set.forEach (<anonymous>) at Object.next (observables.ts:12:19) at g (Observable.js:135:18)

I wonder if Conformic is still supported since the last action of the team is 9 months ago. Autoblocking doesn't find anything for me, built-in placeholders return 403 response... It's sad it looked like a nice cookie manager!

Getting a lot of Console errors when visiting the settings page and attempting to customise the appearance / scan the website or modify anything. Currently can't save or customise the widget all. apipub.confirmic.com/graphql:1 Failed to load resource: the server responded with a status of 400 () site.webmanifest:1 Manifest: property 'start_url' ignored, should be same origin as document. ApolloError.ts:57 Uncaught (in promise) Error: GraphQL error: insert into "project_preferences" ("project_id") values ($1) returning "id" - column "id" does not exist at new t (ApolloError.ts:57:5) at Object.next (QueryManager.ts:225:21) at g (Observable.js:135:18) at w (Observable.js:179:3) at e.value (Observable.js:235:7) at observables.ts:12:50 at Set.forEach (<anonymous>) at Object.next (observables.ts:12:19) at g (Observable.js:135:18) at w (Observable.js:179:3) api.rollbar.com/api/1/item/:1 Failed to load resource: the server responded with a status of 429 () ApolloError.ts:57 Uncaught (in promise) Error: GraphQL error: insert into "project_preferences" ("project_id") values ($1) returning "id" - column "id" does not exist at new t (ApolloError.ts:57:5) at Object.next (QueryManager.ts:225:21) at g (Observable.js:135:18) at w (Observable.js:179:3) at e.value (Observable.js:235:7) at observables.ts:12:50 at Set.forEach (<anonymous>) at Object.next (observables.ts:12:19) at g (Observable.js:135:18) at w (Observable.js:179:3)

Hi, I have tried to add a couple of cookie consent widgets recently, but I keep running into the same problem. I have installed them to other sites previously, but I can't figure out what I am doing wrong now. Basically I create the widget, add a micro policy, then add the embed code to the site. But on my confirmic dashboard, I get the following message: You haven’t yet configured the Cookie Widget to work on your site. To begin collecting statistics on policy acceptance rates and to block tracking scripts, head over to our Documentation. The documentation doesn't give me any specific instructions about this. I'm sure I've solved this before! Can you tell me what I'm missing? Thanks :)

Why are differnet versions of Policy Name is created. I have added 3 policies in micro policies, but in overview, i see differnet versions of same policy Can i know why, and can i delete it

There is no documentation regarding how your widget enables compliance with GDPR or CCPA. Can you please elaborate on this?

I can't find any information on if or how your widget addresses the legal issues pertinent to GDPR or CCPA. Can you please address how your widget meets the privacy requirements for these items?

It's not clear on the home page or any of the pages in the footer.